Refund Policy
Fair and transparent refund terms for all our services
100% Guarantee
Full refund if we cannot deliver the promised service
30-Day Window
Request refunds within 30 days of service completion
State Fees Non-Refundable
Official government fees cannot be refunded once paid
1. Refund Eligibility
You are eligible for a full refund if:
- We are unable to complete the service you paid for
- There is a significant delay (over 60 days) due to our error
- You cancel within 24 hours of placing the order (before work begins)
- We make an error that cannot be corrected
2. Non-Refundable Items
The following are non-refundable:
- State Filing Fees: Official government fees paid to state agencies
- Completed Services: Services that have been fully delivered
- Third-Party Costs: Registered agent fees, expedited processing fees
- Consultation Fees: Time spent on consultation calls or meetings
3. Refund Process
To request a refund:
- Email us at support@ecomifyusa.com with your order number
- Explain the reason for your refund request
- We will review your request within 2-3 business days
- If approved, refunds are processed within 5-7 business days
- Refunds are issued to the original payment method
4. Partial Refunds
Partial refunds may be issued when:
- Some services have been completed but not all
- You cancel mid-process after work has begun
- We have incurred costs on your behalf (state fees, registered agent setup)
Partial refund amount = Total paid - (State fees + Work completed + Third-party costs)
5. Chargebacks
Please contact us before filing a chargeback. Chargebacks:
- Delay the resolution process
- May result in suspension of services
- Incur additional fees that may be passed to you
We are committed to resolving all issues fairly and quickly.
6. Contact Us
For refund inquiries or questions about this policy:
Contact Information
Email: support@ecomifyusa.com
WhatsApp: +1 (307) 218-0376
Business Hours: Monday - Friday, 9 AM - 6 PM EST
Last Updated: June 1, 2026