Refund Policy

Fair and transparent refund terms for all our services

100% Guarantee

Full refund if we cannot deliver the promised service

30-Day Window

Request refunds within 30 days of service completion

State Fees Non-Refundable

Official government fees cannot be refunded once paid

1. Refund Eligibility

You are eligible for a full refund if:

  • We are unable to complete the service you paid for
  • There is a significant delay (over 60 days) due to our error
  • You cancel within 24 hours of placing the order (before work begins)
  • We make an error that cannot be corrected

2. Non-Refundable Items

The following are non-refundable:

  • State Filing Fees: Official government fees paid to state agencies
  • Completed Services: Services that have been fully delivered
  • Third-Party Costs: Registered agent fees, expedited processing fees
  • Consultation Fees: Time spent on consultation calls or meetings

3. Refund Process

To request a refund:

  1. Email us at support@ecomifyusa.com with your order number
  2. Explain the reason for your refund request
  3. We will review your request within 2-3 business days
  4. If approved, refunds are processed within 5-7 business days
  5. Refunds are issued to the original payment method

4. Partial Refunds

Partial refunds may be issued when:

  • Some services have been completed but not all
  • You cancel mid-process after work has begun
  • We have incurred costs on your behalf (state fees, registered agent setup)

Partial refund amount = Total paid - (State fees + Work completed + Third-party costs)

5. Chargebacks

Please contact us before filing a chargeback. Chargebacks:

  • Delay the resolution process
  • May result in suspension of services
  • Incur additional fees that may be passed to you

We are committed to resolving all issues fairly and quickly.

6. Contact Us

For refund inquiries or questions about this policy:

Contact Information

Email: support@ecomifyusa.com

WhatsApp: +1 (307) 218-0376

Business Hours: Monday - Friday, 9 AM - 6 PM EST

Last Updated: April 10, 2026