Delivery Policy
Fast, reliable delivery of your business documents
Fast Processing
Most orders processed within 2-5 business days
Email Delivery
All documents sent securely via email
Digital Format
High-quality PDF documents ready to use
1. Delivery Method
All documents are delivered electronically via email:
- Email Delivery: PDF documents sent to your registered email address
- Dashboard Access: Account holders can download documents anytime from their dashboard
- Secure Storage: Documents stored securely in your account for 7 years
We do NOT send physical documents by mail unless specifically requested (additional fees apply).
2. Processing Timeline
Processing times vary by service type:
LLC Formation
2-5 business days (standard) | 1-2 business days (expedited)
EIN Application
1-3 business days
Sales Tax Registration
3-7 business days
Delaware Franchise Tax
1-2 business days
Tax Exemption Certificates
2-4 business days
Note: These are estimated timelines. Actual processing times may vary based on government agency workload.
3. What You'll Receive
Your delivery package includes:
- Formation Documents: Articles of Organization, Certificate of Formation
- EIN Confirmation Letter: Official IRS letter with your tax ID number
- Operating Agreement: Customized for your LLC (if included in your package)
- Compliance Documents: Sales tax permits, tax exemption certificates (as applicable)
- Instructions: Step-by-step guide for next steps
4. Order Tracking
Stay updated on your order status:
- Email Updates: Receive notifications at each stage of processing
- WhatsApp Updates: Optional real-time updates via WhatsApp
- Dashboard Tracking: Account holders can view order status anytime
5. Expedited Processing
Need your documents faster?
- Rush Processing: 1-2 business day delivery (additional $99)
- Same-Day Processing: Available for select services (additional $199)
- Priority Support: Dedicated account manager for expedited orders
Expedited processing is subject to availability and may not be available in all states.
6. Delivery Delays
Delays may occur due to:
- Government agency backlogs or holidays
- Incomplete or inaccurate information provided
- Additional documentation requests from agencies
- Payment processing delays
We will notify you immediately if any delays occur and provide updated timelines.
7. Missing Documents
If you haven't received your documents:
- Check your spam/junk folder
- Verify your email address is correct in your account settings
- Contact us at support@ecomifyusa.com
- We'll resend documents within 24 hours
8. Physical Documents
Need physical copies?
- Certified Copies: Available upon request (additional $49 + shipping)
- Shipping Options: USPS Priority Mail, FedEx, UPS
- International Shipping: Available to most countries
- Delivery Time: 3-7 business days (domestic), 7-14 days (international)
9. Document Security
Your documents are protected:
- SSL/TLS encryption for email transmission
- Password-protected PDF files (optional)
- Secure cloud storage with Supabase
- Access controls and authentication
10. Contact Us
For delivery-related questions:
Last Updated: June 1, 2026